Service Center FAQs

Cadillac Service FAQs


Q: Do you have service specials?

A: Yes! We have a rotating list of service and parts specials. Learn more about these offers on our website!

Q: Is your service center opened on Sunday?

A: Our service center is closed on Sundays, but we are open Monday – Fridays 7:30am to 5:30pm.

Q: Can I schedule my service appointment online?

A: Red Noland Cadillac makes it easy to schedule your service appointment online. Visit our website to schedule your appointment!

Q: Do you only service Cadillac vehicles?

A: At Red Noland Cadillac, we service all makes and models.

Q: What hours is your service center open?

A: Our service center is open Monday – Friday 7:30am to 5:30pm. We are closed on Saturday and Sunday.

Q: Does your service center offer pickup and delivery options?

A: Yes! When your car needs maintenance, we’ll pick it up and bring it to our state-of-the-art service department. When the repair work is finished, we’ll bring it back to you. Keep in mind, we pick up and deliver within a 60-mile radius of our dealership.

Q: How often should I get an oil change?

A: It’s typically suggested to change your vehicle’s oil every 5,000 to 10,000 miles, although this number varies depending on the model, engine, and oil type. You should first consult your owner’s manual for quick access to a suggested timeframe for an oil change.

Q: Do you have a Collison Center?

A: Red Noland Auto Group has a Collison Center right down the street!

Q: Do you have oil change specials?

A: We have a rotating list of oil change specials. Checkout our current specials on our website today!

Q: Can we purchase tires at the dealership?

A: Yes, we have tires for sale.

Q: May I bring any vehicle in for service?

A: We service all makes and models. In addition to servicing on-brand vehicles, we also service all non-brands to meet our customer needs.

Q: Why is my check engine light on?

A: Your check engine light could be on for several reasons from a loose fuel cap to a major engine failure, so it’s important to have your vehicle serviced as soon as possible. Contact our team to see how we can help you!

Q: Why should I service my vehicle at a dealership?

A: When you service your vehicle at our dealership it’ll be taken care of by a factory-trained technician who knows their way around your vehicle’s specific make and model. It is also the best way to ensure that your vehicle will receive genuine OEM parts! Plus, if you have a warranty on your car, the service will be covered! Call our service center to learn more and book your appointment today.

Q: Do you sell car parts?

A: We do! Shop online or come see us in person and we’ll help with whatever you’re looking for.

Q: Do you offer battery service?

A: We do! Learn more on our website and then schedule an appointment with us.

Q: Do you service electric vehicles? 

A: Yes! The Red Noland Cadillac Service Center is electric vehicle friendly.

Q: What is the benefit of using OEM parts?

A: We only use factory certified parts because they are designed to the exact factory specifications and they usually come with a manufacturer warranty.

Q: Can I get my transmission repaired here?

A: Yes, we offer transmission repairs!

Q: How do I schedule an oil change? 

A: You can schedule an oil change online or call our dealership to make an appointment.

Q: What services do you offer?

A: We offer oil changes, brake, tire, transmission repairs and more! Contact our team so we can help you with your car service needs.

Q: What does it mean to be service certified?

A: It means our technicians have gone through standardized programs with education, practical experience, and in-shop experience that meets the standards for certification.

Q: Why are my brakes making strange noises?

A: If your brakes are making strange noises, it’s a sign that brake repair is needed. Contact our team to see how we can help you or to schedule service.

Q: Is the service center open on Sundays?

A: We are closed on Sundays and Saturdays, but open Monday through Friday. Contact our service team to see how we can help you!

Q: Can I Switch to Synthetic Oil or a Different Grade?

A: We recommend you check the owner’s manual to see which oil grade is best for your car. Usually, switching to synthetic oil is not an issue but sometimes, it’s not the best practice for older vehicles. You can contact our service department to ensure that the oil grade you’re using is right for your car.

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